TRC’s Privacy Policy

At The Rink Collective, community matters. Inspired by Acts 2:44 and the spirit of being together in all things we value the trust you place in us.

This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and brand.

We’re value your business and collaboration as we strive for our mission and will always do our best to take care of you. One Team - One Family - All Together

  • When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email address.

    When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

    Email Marketing (if applicable)
    With your permission, we may send you emails about our store, new products, and other updates.

    As you use our website, we collect information about you and the services you use. The information we collect falls into three categories:

    1. Information you voluntarily provide to us

    2. Information we collect automatically

    3. Information we collect from other sources

    SMS Marketing (if applicable)
    Our website uses cookies to help keep track of items you place in your shopping cart, including when you abandon your cart. This information may be used to determine when to send cart reminder messages via SMS.

  • When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose.

    If we ask for your personal information for a secondary reason, such as marketing, we will either:

    • Ask directly for your expressed consent, or

    • Provide you with the opportunity to decline.

    How do I withdraw my consent?

    If after opting in you change your mind, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us.

  • We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  • Our store is hosted on Squarespace, Inc. They provide the online e-commerce platform that allows us to sell our products and services to you.

    Your data is stored through Squarespace’s data storage systems, databases, and the general Squarespace application. They store your data on secure servers protected by firewalls and other security technologies designed to protect your information.

    Payment

    If you choose a direct payment gateway to complete your purchase, payment information is processed securely through Squarespace’s integrated payment providers, such as Stripe, PayPal, or other supported processors. These payment processors handle your credit card information using secure encryption and in compliance with Payment Card Industry Data Security Standard (PCI-DSS) requirements.

    Your payment information is processed only as long as necessary to complete your purchase transaction and is handled directly by the payment provider. The Rink Collective does not store full credit card details on our servers.

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    For more information, you may review Squarespace’s legal policies:

    Squarespace Terms of Service:
    https://www.squarespace.com/terms-of-service

    Squarespace Privacy Policy:
    https://www.squarespace.com/privacy

  • In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

    However, certain third-party service providers, such as payment gateways and payment processors, have their own privacy policies regarding the information we must provide to them for purchase-related transactions.

    We recommend reviewing their privacy policies so you understand how your personal information will be handled.

    Please note that certain providers may be located in different jurisdictions than either you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of those jurisdictions.

    Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

    SMS Data

    We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing messaging services.

    We may share your Personal Data, including SMS opt-in or consent status, with vendors who assist us in delivering text messages, including platform providers, phone carriers, and messaging service providers.

    Links

    When you click links on our store, they may direct you to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

  • To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

    If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

    Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional accepted industry standards.

  • Our website, hosted on Squarespace, uses cookies and similar technologies to help improve your browsing experience, analyze website traffic, and support the functionality of our online store.

    Cookies are small data files placed on your device that allow our website to recognize your browser and remember certain information.

    Squarespace and our site may use cookies for purposes such as:

    • Enabling core website functionality

    • Remembering your preferences and settings

    • Analyzing site performance and visitor activity

    • Supporting shopping cart and checkout functionality

    • Improving the overall user experience

    Examples of how cookies may be used include:

    • Remembering items placed in your shopping cart

    • Tracking site visits and interaction with pages

    • Maintaining secure login sessions

    • Helping us understand how visitors use our website so we can improve it

    You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.

    For more information on how Squarespace uses cookies, you can review their policy here:

    https://www.squarespace.com/cookie-policy

  • By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

  • The Rink Collective reserves the right to modify this privacy policy at any time. Changes take effect immediately upon posting on our website.

    If we make significant updates to this policy, we will notify users here so you are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.

    If The Rink Collective is acquired or merged with another company, your information may be transferred so that we may continue serving you.

  • If you would like to change any of the below, please contact us:

    • Access the personal information we hold about you

    • Correct or update your information

    • Request deletion of your data

    • Register a complaint

    • Or request additional information